Privacy policy

This policy explains how the Picker website and related applications (the “Site”, “we” or “us”) collect, use, share, and protect the personal information that we collect through this site or different channels. Picker has established the site to link users who need food or grocery items to be shipped or delivered by the riders from the affiliated restaurants or shops to the desired location. This policy also applies to any mobile applications that we develop for use with our services on the Site, and references to this “Site”, “we” or “us” is intended also to include these mobile applications. Please read below to learn more about our information policies. By using this Site, you agree to these policies.

How the Information is collected 

Information provided by a web browser

You have to provide us with personal information like your name, contact no, mailing address, and email id, our app will also fetch your location information in order to give you the best service. Like many other websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software, and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol address and the geographic location associated with that address, the pages on this Site that you visit and the time you spent on those pages. This will generally be anonymous data that we collect on an aggregate basis.

Personal Information that you provide

If you want to use our service, you must create an account on our Site. To establish your account, we will ask for personally identifiable information that can be used to contact or identify you, which may include your name, phone number, and e-mail address. We may also collect demographic information about you, such as your zip code, and allow you to submit additional information that will be part of your profile. Other than the basic information that we need to establish your account, it will be up to you to decide how much information to share as part of your profile. We encourage you to think carefully about the information that you share and we recommend that you guard your identity and your sensitive information. Of course, you can review and revise your profile at any time.

Payment Information

To avail of our services, you must make the payment online by providing the Picker platform with your bank account, mobile financial service (MFS), debit card, or credit card information.

Session and Persistent Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. As is commonly done on websites, we may use cookies and similar technology to keep track of our users and the services they have elected. We use both “session” and “persistent” cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing. We may allow business partners who provide services to our Site to place cookies on your computer that assist us in analyzing usage data. We do not allow these business partners to collect your personal information from our website except as may be necessary for the services that they provide.

Web Beacons

We may also use web beacons or similar technology to help us track the effectiveness of our communications.

Advertising Cookies

We may use third parties, such as Google, to serve ads about our website over the Internet. These third parties may use cookies to identify ads that may be relevant to your interests (for example, based on your recent visit to our website), limit the number of times that you see an ad, and measure the effectiveness of the ads.

Google Analytics

We may also use Google Analytics or a similar service to gather statistical information about visitors to this Site and how they use the Site. This is also done anonymously. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please click here.

 

This privacy policy applies to the Picker Mart app (hereby referred to as "Application") for mobile devices, which was created by Picker (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS."


Information Collection and Use

The Application collects information when you download and use it. This information may include information such as

  • Your device's Internet Protocol address (e.g. IP address)
  • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
  • The time spent on the Application
  • The operating system you use on your mobile device

 

Please note that the Application utilizes third-party services that have their Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

  • Google Play Services
  • Google Analytics for Firebase
  • Firebase Crashlytics

 

The Service Provider may disclose user-provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena or similar legal process;
  • when they believe in good faith that disclosure is necessary to protect their rights, protect their safety or the safety of others, investigate fraud, or respond to a government request;
  • with their trusted service providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules outlined in this privacy statement.

 


Opt-Out Rights

You can easily stop the Application from collecting information by uninstalling it. You may use the standard uninstall processes that may be available on your mobile device or via the mobile application marketplace or network.


Data Retention Policy

The Service Provider will retain User-Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User-Provided Data that you have provided via the Application, please contact them at sales@picker.com.bd, and they will respond in a reasonable time.


Children

1. Explicit Age Restriction

  • Clearly state that the app is intended for users aged 18 and above.
  • Implement an age-verification mechanism during account creation or app access.

2. Compliance with Laws and Regulations

  • Follow regulations like:
    • COPPA (Children’s Online Privacy Protection Act) in the U.S., governs data collection from children under 13.
    • GDPR-K (General Data Protection Regulation for Kids) in the EU, requires parental consent for processing data of children under a certain age (typically 16, though this varies by country).

 

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (sales@picker.com.bd) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.


Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

 

This privacy policy is effective as of 2025-01-17


Your Consent

By using the Application, you are consenting to the processing of your information as outlined in this Privacy Policy now and as amended by us.


Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at sales@picker.com.bd